CQC Inspection Adds to Reasons to Choose Acquiesce



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At Acquiesce, we pride ourselves on the level of service we provide for patients. During December, The Care Quality Commision (CQC), carried out an inspection of our premises to determine the level of care we can provide within the health and social care industry, and we are absolutely delighted to announce that we have been awarded the prestigious ‘Outstanding’ overall inspection rating.

Based in Bolton, we can help support people across the country recover from substance abuse, with 6 beds available within our near-by accommodation. Whilst many prefer to complete their programme nearer to home, it can be extremely helpful to consider a centre a little further afield, and treat this as a fresh start.

Following CQC’s inspection, our services were rated outstanding in the following categories:

  • - Effectiveness
  • - Care
  • - Well-led
  • - Responsive to people's needs

The aforementioned ‘Outstanding’ rating is just one of many reasons that Acquiesce Rehab Centre may be the perfect choice for you when looking to get help with substance abuse and addiction. Brian Cranna, CQC’s head of hospital inspection for mental health and community health services had the following to say:

“When we inspected Acquiesce Ltd, leaders clearly had an inspiring shared purpose; they strive to deliver and motivate staff to succeed, which has led to a positive, person-centered culture. We found staff were passionate about working with people to support their recovery and help them move on from addiction.”

Hearing this from Brian has put a huge smile on our faces, as we really are a people-centred organisation that prioritise recovery, care, and wellbeing, ahead of revenue and profits. We strive to help those in need as much as possible, and we are extremely grateful that the CQC could also see this from their inspection.

Following on from this, Brian also had the following to say:

“Feedback from people was consistently positive, and the service provided a flexible and tailored groupwork approach to meet individual needs. People felt treatment sessions gave them the knowledge and tools they need to help their recovery, and felt they were interesting, varied and well delivered.” “People spoke of being given a second opportunity at life, of finding hope for the future, and changing their lives and being able to achieve anything. Staff were described as amazing, caring, patient and knowledgeable and having a real passion for helping people recover.

Reasons to Choose Acquiesce

We understand that each person's needs are different. Each person we see requires a different treatment programme to give them the best possible chance of leading a better life, and to turn around their current habits. At Acquiesce, each patient will receive a specialised, personally tailored treatment programme according to their specific needs and personal situation.

Ensuring our treatment programmes are accessible to all is also vital for us. We have adapted all treatment programmes, where necessary, for people with mobility issues. We are aware of how frustrating it can be if you cannot attend a rehabilitation centre due to limitations on access, which we have addressed so that anyone can attend our premises.

We also have an extremely friendly team at Acquiesce, who are always here to help. We cannot stress just how friendly everyone at the centre is, so why not give us a call today if you are interested in our services and find out for yourself over the phone.

For more information on the CQC inspection, we have written a full blog post on this, which can be found here.

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